Terms of service


Welcome to HOUSE OF KAZU,

These Terms of Service ("Terms") govern your access to and use of our website located at houseofkazu.store (the "Website"), including all information, features, products, services, and content made available through the Website.

By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you must not access or use our Website.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

1. ELIGIBILITY

By using this Website, you represent and warrant that:

  • You are at least 18 years old or have reached the legal age of majority in your jurisdiction.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate, complete, and current.

  • You will use this Website only for lawful purposes.

If you are using this Website on behalf of another person or organization, you represent that you have authority to bind that person or organization to these Terms.

2. ACCOUNT REGISTRATION

Some features of our Website may require you to create an account.

You agree to:

  • Keep your login credentials confidential.

  • Be responsible for all activities conducted under your account.

  • Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate any account that violates these Terms or is used fraudulently.

3. PRODUCTS

We strive to display our products as accurately as possible.

However, we cannot guarantee that:

  • Colors displayed on your screen perfectly match the actual product.

  • Product images are shown at their exact size.

  • Your device's display accurately reflects product colors.

All product descriptions, specifications, pricing, and availability are subject to change without prior notice.

We reserve the right to:

  • discontinue any product;

  • limit product quantities;

  • refuse sales to any customer;

  • correct pricing or description errors at any time.

4. ORDERS

By placing an order, you are making an offer to purchase our products.

HOUSE OF KAZU reserves the right to:

  • accept or reject any order;

  • cancel an order for any reason;

  • limit quantities purchased;

  • request additional information before processing an order.

An order is considered accepted only after payment has been successfully processed and you receive an order confirmation email.

If an item becomes unavailable after purchase, we may cancel the affected order and issue a full refund.

5. PRICING

All prices displayed on our Website are shown in Moroccan Dirhams (MAD), unless otherwise stated.

Prices may change without prior notice.

The final amount charged will be the price displayed at the time your order is placed.

Unless otherwise specified, prices do not include:

  • shipping fees;

  • customs duties (if applicable);

  • import charges;

  • taxes imposed outside Morocco.

HOUSE OF KAZU reserves the right to correct pricing errors even after an order has been submitted.

6. PAYMENT

We accept payment methods made available through Shopify Payments and other payment providers integrated into our Website.

By submitting payment information, you confirm that:

  • you are authorized to use the payment method;

  • all payment information is accurate;

  • sufficient funds are available.

Orders will not be processed until payment has been successfully authorized.

We reserve the right to refuse any payment that appears fraudulent or unauthorized.

7. SHIPPING & DELIVERY

HOUSE OF KAZU currently ships only within Morocco.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Delivery delays may occur due to:

  • courier delays;

  • weather conditions;

  • public holidays;

  • force majeure events;

  • incorrect shipping information provided by the customer.

Risk of loss and ownership of products transfer to you once the order has been handed over to the shipping carrier.

Customers are responsible for providing accurate delivery information.

HOUSE OF KAZU is not responsible for orders delivered to an incorrect address provided by the customer.

8. RETURNS & REFUNDS

Our Return & Refund Policy forms an integral part of these Terms.

Please review our Return & Refund Policy before placing an order.

Requests for returns, refunds, or exchanges will be handled according to that policy.

We reserve the right to refuse returns that do not meet the stated eligibility requirements.

9. INTELLECTUAL PROPERTY

All content available on this Website—including but not limited to:

  • logos;

  • trademarks;

  • product designs;

  • graphics;

  • photographs;

  • videos;

  • text;

  • illustrations;

  • icons;

  • layouts;

  • software;

  • branding elements;

is the exclusive property of HOUSE OF KAZU or its licensors and is protected under applicable intellectual property laws.

You may not:

  • reproduce;

  • copy;

  • modify;

  • distribute;

  • publish;

  • sell;

  • exploit;

  • reverse engineer;

  • create derivative works from

any content without our prior written permission.

10. ACCEPTABLE USE

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • violate any applicable law or regulation;

  • use the Website for fraudulent or illegal activities;

  • interfere with the security or operation of the Website;

  • upload viruses, malware, or other malicious code;

  • attempt to gain unauthorized access to our systems or servers;

  • collect or harvest personal information from other users;

  • use automated tools, bots, scripts, spiders, crawlers, or AI agents to scrape or access the Website without our prior written consent;

  • impersonate another person or entity;

  • submit false, misleading, or inaccurate information;

  • infringe upon our intellectual property rights or those of any third party.

We reserve the right to suspend or permanently terminate access to the Website if these Terms are violated.

11. USER CONTENT & FEEDBACK

If you submit reviews, comments, suggestions, ideas, photos, testimonials, or any other content ("User Content") to HOUSE OF KAZU, you grant us a worldwide, perpetual, royalty-free, irrevocable, non-exclusive license to use, reproduce, publish, modify, translate, distribute, and display such content for commercial or promotional purposes.

You represent and warrant that:

  • you own or have the necessary rights to the User Content;

  • your content does not infringe any third-party rights;

  • your content is truthful and not misleading;

  • your content does not contain unlawful, defamatory, offensive, obscene, or abusive material.

We reserve the right, but have no obligation, to remove any User Content at our sole discretion.

12. THIRD-PARTY SERVICES

Our Website is powered by Shopify and may contain links to third-party websites, applications, payment providers, or services.

We are not responsible for:

  • the availability of third-party services;

  • their content or policies;

  • their privacy practices;

  • their products or services.

Your use of third-party services is entirely at your own risk and subject to their own terms and conditions.

13. PRIVACY

Your privacy is important to us.

Our collection, use, and disclosure of personal information are governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of your information as described in our Privacy Policy.

Because our Website is hosted on Shopify, certain information may also be collected and processed by Shopify to provide and improve the services.

14. DISCLAIMER OF WARRANTIES

The Website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by applicable law, HOUSE OF KAZU disclaims all warranties, whether express or implied, including but not limited to:

  • merchantability;

  • fitness for a particular purpose;

  • non-infringement;

  • uninterrupted availability;

  • security;

  • accuracy;

  • reliability.

We do not guarantee that:

  • the Website will always be available;

  • the Website will be error-free;

  • defects will be corrected;

  • the Website will be free of viruses or harmful components.

Your use of the Website is entirely at your own risk.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, HOUSE OF KAZU, its owners, employees, affiliates, suppliers, partners, and service providers shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising out of or relating to:

  • your use of the Website;

  • your inability to access the Website;

  • any products purchased;

  • delays in shipping;

  • technical failures;

  • data loss;

  • loss of profits;

  • business interruption;

  • unauthorized access to your account.

Our total liability for any claim shall never exceed the amount actually paid by you for the product giving rise to the claim.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HOUSE OF KAZU, its affiliates, officers, employees, partners, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • your breach of these Terms;

  • your misuse of the Website;

  • your violation of any applicable law;

  • your infringement of any third-party rights.

17. FORCE MAJEURE

HOUSE OF KAZU shall not be held responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:

  • natural disasters;

  • floods;

  • fires;

  • earthquakes;

  • pandemics;

  • strikes;

  • governmental actions;

  • internet outages;

  • power failures;

  • transportation disruptions;

  • acts of war or terrorism.

18. TERMINATION

We reserve the right to suspend, restrict, or terminate your access to the Website at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.

Termination shall not affect any rights or obligations that accrued prior to the termination date.

The provisions relating to intellectual property, limitation of liability, indemnification, governing law, dispute resolution, and any other clauses intended to survive termination shall remain in effect after termination.

19. GOVERNING LAW

These Terms of Service and any separate agreements under which we provide our products or services shall be governed by and construed in accordance with the laws of the Kingdom of Morocco.

Any dispute arising from or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Morocco.

20. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.

21. WAIVER

Failure by HOUSE OF KAZU to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Any waiver shall only be effective if made in writing and signed by an authorized representative of HOUSE OF KAZU.

22. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and HOUSE OF KAZU regarding your use of the Website and supersede any prior agreements, communications, or understandings.

23. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time at our sole discretion.

Any changes will become effective immediately upon publication on this Website unless otherwise stated.

Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

24. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us using the details below.

HOUSE OF KAZU

Website: houseofkazu.store

Email: houseofkazu@gmail.com

Phone: +212 689372313

Business Location: Morocco

Shipping Area: Morocco Only

EFFECTIVE DATE

These Terms of Service are effective as of July 13, 2026.

By accessing or using houseofkazu.store, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Thank you for choosing HOUSE OF KAZU.